Cargo and freight agents arrange for and track incoming and outgoing cargo and freight shipments in airline, train, or trucking terminals or on shipping docks. They expedite the movement of shipments by determining the route that shipments are to take and by preparing all necessary shipping documents. The agents take orders from customers and arrange for the pickup of freight or cargo for delivery to loading platforms. Cargo and freight agents may keep records of the properties of the cargo, such as its amount, type, weight, and dimensions. They keep a tally of missing items, record the conditions of damaged items, and document any excess supplies.
Cargo and freight agents arrange cargo according to its destination. They also determine the shipping rates and other charges that can sometimes apply to the freight. For imported or exported freight, they verify that the proper customs paperwork is in order. Cargo and freight agents often track shipments electronically, using bar codes, and answer customers' inquiries on the status of their shipments.
.Employment of cargo and freight agents is expected to grow about as fast as the average for all occupations through 2012. Although cargo traffic is expected to grow faster than it has in the past, employment of cargo and freight agents will not quite keep pace, because of technological advances. For example, the increasing use of bar codes on cargo and freight allows agents and customers to track these shipments quickly over the Internet, rather than manually tracking their location. In addition, customs and insurance paperwork now can be completed over the Internet by customers, reducing the need for cargo and freight agents.
Despite these advances in technology that dampen job growth among cargo and freight agents, job openings will continue to arise, due to increases in buying over the Internet, which will result in more shipments. Jobs also will open up because of the increasing importance of same-day delivery, which expands the role of agents. In addition, many job openings will be created to replace cargo and freight agents who leave the occupation.
.Cargo and freight agents plan and coordinate shipments of cargo by airlines, trains, and trucks. They also arrange freight pickup with customers. Others who do similar work are couriers and messengers; shipping, receiving, and traffic clerks; weighers, measurers, checkers, and samplers; truck drivers and driver/sales workers; and Postal Service workers.
Information about job opportunities may be obtained from local employers and local offices of the State employment service.
(See the introduction to the section on material-recording, -scheduling, -dispatching, and -distributing occupations for information on working conditions, training requirements, and earnings.)
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The key focus of the Cargo Agency Net is to provide an improved level of service to the Cargo industry. Potential new Agents can find information regarding all aspects of the Cargo Agency Programme, including General and Regional Accreditation Criteria. IATA accredited members can find a full range of business information geared to assist the day-to-day operation of a successful freight business. Change of Ownership and/or Legal statusAgents are reminded that they shall not assign any of their rights or obligations under their Cargo Agency Agreement without the consent of Members. IATA Numeric Code Upon accreditation of a Freight Forwarder / Agent, the Agency Administrator shall assign a numeric code.
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